TERMS & CONDITIONS

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If the returned watch is not in the exact same condition in which it was delivered, it cannot be refunded, a monetary resolution may be proposed in the event of possible repair or other damage caused by the purchaser.

From the moment it has been delivered the watch is no longer under the responsibility of Paris Heure even in the event of a return, it incurs the customer to take out his own insurance for the transport, no longer being the property of Paris Heure after delivery to the buyer.
Returns must be sent by the same method the watch was received with. For a refund, watches must be returned and received in exactly the same condition as shipped originally. A full inspection will take place before issuing any refunds.
Refunds will only be taken into account once the watch (s) are in safe possession of Paris Heure.

Please contact us directly for returns outside of Europe due to import taxes, import fees and difference in laws.

Guarantee : All watches are guaranteed for 6 months for normal use. For vintage watches that are not waterproof, there is no guarantee of water resistance. In the event of a water resistance problem linked to the non-screwing of the crown, the warranty is also void. In the event of shocks to the watch, the warranty is void. Normal use only qualifies for the warranty.

Payments : All payments will be made by bank transfer only. No item will be sent until full payment has been received. Payment must be received and visible in full amount before any item is sent. 
All watches remain the property of Paris Heure until payment for the watch has been totally completed.

Shipping : All our shipments for the purchase of a watch are free and insured. Buyers are responsible for all additional customs fees, duties, or taxes. All shipments are sent fully insured via Malca Amit who primarily uses Fedex. A tracking number will be given to you after collection of the package. In the event of loss or theft of packages, a refund will only be made after approval of the insurance claim by our insurance provider Malca Amit.